Sewing Courses

bought to you by

Geraldine's Academy

Privacy Policy for Sewing Courses

• A. Overview
• B. Information We Collect
• C. Our Use and Disclosure of Information
• D. Information Security
• E. Accessing and Changing Your Information
• F. Contacting Us

The Privacy Policy below governs your Sewing Courses account and any information you provide to Sewing Courses Australia Pty Limited.

By accepting the Privacy Policy and User Agreement when you register for the Sewing Courses Service, you expressly consent to our use and disclosure of your personal information in the manner described in this Privacy Policy. This Privacy Policy is incorporated into and subject to the terms of the Sewing Courses User Agreement.

Please note that your personal information may be stored and processed on Sewing Courses' or our related companies' computers in Australia or the United States. The laws on holding personal data in these other countries may not offer the same level of protections as the laws of Australia but Sewing Courses will hold and transmit your personal information in a secure manner. If you object to your personal information being transferred or used as described in this Privacy Policy, please do not register for the Sewing Courses service.

Other pages on the Sewing Courses website include links to third-party websites. These sites are governed by their own privacy statements and Sewing Courses is not responsible for their operations, including but not limited to their information practices. Users submitting information to or through these third-party websites should review the privacy statement of these sites before providing them with personally-identifiable information.

B. Information We Collect

Information About You From Third Parties

To protect all our customers against potential fraud and to meet our legal obligations, we may use third parties to verify the information you provide. In the course of such verification we receive personally-identifiable information about you from such services. In particular, if you register a credit card or debit card with Sewing Courses, we will use card authorisation and fraud screening services to verify that your card information and address matches the information that you supplied to Sewing Courses and that the card has not been reported as lost or stolen.

Website Traffic Information

Because of the way that World Wide Web communication standards work, when you arrive at or leave the Sewing Courses website, we automatically receive the Web address of the site that you came from or are going to. We also collect information on which pages of our website you visit while you are on the Sewing Courses site, the type of browser you use and the times you access our website. We use this information to try to understand our customers' preferences better and to manage the load on our servers, so as to improve our service and your experience with Sewing Courses.

Our Use of "Cookies"

"Cookies" are small files of data that reside on your computer and allow us to recognise you as a Sewing Courses customer if you return to the Sewing Courses site using the same computer and browser. We send a "session cookie" to your computer if and when you log in to your Sewing Courses account by entering your email address and password. We use these cookies to recognise you if you visit multiple pages in our site during the same session, so that you don't need to re-enter your password multiple times. Once you log out or close your browser, these session cookies expire and no longer have any effect.

We also use longer-lasting cookies to display your email address on our sign-in form so you don't have to retype the email address each time you log in to your Sewing Courses account. Our cookie files are encoded so that your email address and other information can only be interpreted by Sewing Courses. We may, however, share cookie information with certain merchants with whom we have an official co-marketing relationship regarding whether a user identified by the merchant is already registered with Sewing Courses.

Customer Service Correspondence

If you send us correspondence, including emails and faxes, we retain such information in the records of your account. We will also retain customer service correspondence and other correspondence from Sewing Courses to you. We retain these records so that we can measure and improve our customer service and investigate potential fraud and violations of our User Agreement. We may, over time, delete these records if permitted by law.

Questionnaires, Surveys and Profile Data

From time to time, we offer optional questionnaires and surveys to our users for such purposes as collecting demographic information or assessing users' interests and needs. The use of the information collected will be explained in detail in the survey itself. If we collect personally-identifiable information from our users in these questionnaires and surveys, the users will be given notice of how the information will be used prior to their participation in the survey or questionnaire.

C. Our Use and Disclosure of Information

Internal Uses

We may collect, store and process your personal information on servers operated by a related company located in Singapore or in the United States.

Our primary purpose in collecting personal information is to provide you with a safe, smooth, efficient, and customised experience. You agree that we may use your personal information to:

• provide the services and customer support you request;
• prevent potentially prohibited or illegal activities, and enforce our User Agreement;
• customise, measure, and improve our services and the content and layout of our website;
• tell you about targeted marketing, service updates, and promotional offers based on your communication preferences;
• provide the services and customer support you request;
• compare information for accuracy, and verify it with third parties.

Disclosure to Third Parties Other Than Sewing Courses Customers

Sewing Courses will not sell or rent any of your personally-identifiable information to third parties. Sewing Courses will not share any of your personally-identifiable information with third parties.

Our Contacts with Sewing Courses Customers

We send users regular emails to provide requested services and we also communicate by phone to resolve customer complaints or investigate suspicious transactions. We use your email address to confirm that you have opened a Sewing Courses account, to send you notice of payments that you send or receive through Sewing Courses to send information about important changes to our products and services and to send notices and other disclosures required by law. Generally, users cannot opt out of these communications, but they will mainly be for information purposes, rather than promotional.

We also use your email address to send you other types of communications that you can control, including the Sewing Courses Periodical newsletter, auction tips, customer surveys and notice of special third-party promotions. You can choose whether to receive some, all or none of these communications when you complete the registration process, or at any time after that, by logging in to your account on the Sewing Courses website and changing your preferences in the Profile page of the My Account tab. You can also use the same procedure to change your choices at any time.

In connection with independent audits of our financial statements and operations, the auditors may seek to contact a sample of our customers to confirm that our records are accurate. However, these auditors cannot use personally-identifiable information for any secondary purposes.

Internet Address Information

We use IP addresses, browser types and access times to analyse trends, administer the site, improve site performance and gather broad demographic information for aggregate use.

Your Use of Information and Our Services

To facilitate the transactions between Sewing Courses members, our service allows you limited access other users' contact or postage information. As a seller you may have access to the name, email address and other contact or postage information of the purchaser and as a purchaser you may have access to the name, email address and other contact information of the seller.

By entering into our User Agreement, you agree that you will only use other users' personally-identifiable information which you obtain through the site or through a Sewing Courses-related communication or Sewing Courses-facilitated transaction, for: (a) Sewing Courses-related communications that are not unsolicited commercial messages, (b) completing a transaction (e.g. postage of a purchased item or dispute resolution) and (c) any other purpose that such user expressly agrees to after adequate disclosure of the purpose(s).

In all cases, you must provide users with the opportunity to remove themselves from your database and review any information you have collected about them to comply with Australian privacy laws. In addition, under no circumstances, except as defined in this Section, can you disclose personally-identifiable information about another Sewing Courses user to any third party without the consent of that other user after adequate disclosure. Note that law enforcement personnel and other rights holders are given different rights with respect to information they access.

Anti-Spam

Sewing Courses does not tolerate spam. Therefore, without limiting the foregoing, you may not add a Sewing Courses user to your mail list (email or physical mail) without their express consent after adequate disclosure, even if said user has previously made a purchase from you. We strictly enforce this Policy. To report Sewing Courses-related spam to Sewing Courses, please contact us.

D. Information Security

Information Security

Sewing Courses is committed to dealing with your customer information with high standards of information security. We use computer safeguards such as firewalls and data encryption, we enforce physical access controls to our buildings and files, and we authorise access to personal information only to specific employees who need it to to fulfill their job responsibilities. For more information on Sewing Courses' security practices, please visit the Sewing Courses Security Centre.

The security of your Sewing Courses account also relies on your protection of your Sewing Courses password. You cannot share your Sewing Courses password with anyone. If you do share your Sewing Courses password with a third party for any reason, including because the third party has promised to provide you additional services such as account aggregation, the third party will have access to your account and some of your personal information and you may be responsible for actions taken by the third party using your password. If you believe someone else has obtained access to your password, please change it immediately by logging in to your account at www.SewingCourses.com/au/ and changing your Profile settings and also contact us right away as described in Section F below. Sewing Courses will never ask you to send your password or other sensitive information to us in an email , though we may ask you to enter this type of information on the Sewing Courses website, which will always have a URL beginning with https://www.SewingCourses.com/au.

E. Accessing and Changing Your Information

You can review the personal information you provided to us and make any desired changes to that information, or to the settings for your Sewing Courses account, at any time by logging in to your account on the Sewing Courses website and changing your preferences in the Profile page of the "My Account" tab. You can also close your account through the Sewing Courses website. If you close your Sewing Courses account, we will mark your account in our database as "Closed," but will keep your account information in our database. This is necessary to deter fraud, by ensuring that persons who try to commit fraud will not be able to avoid detection simply by closing their account and opening a new account. However, if you close your account, your personally-identifiable information will not be used by us for any further purposes, nor sold to or shared with third parties, except as necessary to prevent fraud and assist law enforcement, or as required by law.

F. Contacting Us

If you have any questions about this privacy statement, Sewing Courses' information practices, or your dealings with Sewing Courses, you can contact us on line using the contact form available from the footer of any Sewing Courses page, call 1300 889 223. Hours of operation for Australian users are Monday to Saturday 9:00 am - 5:00 pm AEST, or write to us, "Attention: Sewing Courses, P.O. Box 4085, Frankston Heights, VIC 3199".

You can obtain information about Australia's privacy laws at http://www.privacy.gov.au.